HCI
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Human-Computer Interaction spring 2008 Chalmers University of Technology
http://www.cs.chalmers.se/Cs/Education/Courses/mdi/2008/index.htm
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Contents |
[edit] Other important things that do not fit into the pages mentioned above
[edit] Jakob Nielsen’s Ten Usability Heuristics
- Visibility of system status
- Match between system and the real world
- User control and freedom
- Consistency and standards
- Error prevention
- Recognition rather than recall
- Flexibility and efficiency of use
- Aesthetic and minimalist design
- Help users recognize, diagnose, and recover from errors
- Help and documentation
[edit] Usability
The document ISO 9241-11 (1998) Guidance on Usability, also issued by the International Organization for Standardization, defines usability as:
- The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.
A summary of what the ISO standard states:
- Effectiveness, efficiency and satisfaction with which users accomplish tasks.

