HCI

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Human-Computer Interaction spring 2008 Chalmers University of Technology

http://www.cs.chalmers.se/Cs/Education/Courses/mdi/2008/index.htm

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Contents

[edit] Other important things that do not fit into the pages mentioned above

[edit] Jakob Nielsen’s Ten Usability Heuristics

  1. Visibility of system status
  2. Match between system and the real world
  3. User control and freedom
  4. Consistency and standards
  5. Error prevention
  6. Recognition rather than recall
  7. Flexibility and efficiency of use
  8. Aesthetic and minimalist design
  9. Help users recognize, diagnose, and recover from errors
  10. Help and documentation

[edit] Usability

The document ISO 9241-11 (1998) Guidance on Usability, also issued by the International Organization for Standardization, defines usability as:

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.

A summary of what the ISO standard states:

Effectiveness, efficiency and satisfaction with which users accomplish tasks.

[edit] Other things of importance and interest

Comparison between different usability evaluation methods

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